Datapoint keeps businesses moving with Avaya

The recent explosion of mobile devices in the market has ushered in a new and increasingly popular phenomenon: Bring Your Own Device, or BYOD. BYOD has the potential for real business change, and has brought about new, flexible models of working. It has also made for a more disparate and detached workforce, which can make team integration and collaboration difficult. For this reason, Datapoint has partnered with Avaya, to combine Datapoint’s presence, video and web conferencing, messaging and mobility unified communications (UC) with the Avaya Flare® Experience, a quick and easy user interface for easy access to real-time communications and collaboration tools. The partnership will ensure simple, instant and seamless communication between mobile devices and across all platforms.

“It is often thought that BYOD is a battle between businesses and employees; the latter lobbying for their right to connect to corporate networks, and the former grudgingly giving away ground little by little, unable to hold back the tide” says Jim Close, Managing Director of Datapoint. “It can pose a real challenge in terms of team integration, but with the right tools in place, businesses can transition seamlessly, stay integrated, and gain an all important competitive edge.”

Many businesses today have national and international reach making the modern workforce more disparate than ever. However, freak weather conditions and major events can bring cities to a standstill, making it near impossible for workers to get from A to B and to meet the demands placed upon them. Working together, Datapoint and Avaya will deliver organisations with the ability to rapidly bring together teams to increase productivity, improve business agility and raise employee satisfaction.

“Face-to-face interaction is incredibly important – it is often asserted that less than 10 per cent of all communication is verbal – but unfortunately, for one reason or another, it’s not always possible. Voice-only calls and emails often aren’t sufficient, as messages can get lost in translation. Businesses are asking for ways to communicate effectively with their newly mobile workforce to maintain a competitive edge in the market. Together with Avaya, Datapoint is able to address these issues by furnishing any mobile device or operating system with video conferencing capabilities.”

Nigel Moulton, Director CTO Office EMEA at Avaya comments: “Avaya technology allows businesses to extend the productivity of their workforce and bring conferencing functionality to them wherever they are. The Avaya Flare Experience can be extended to devices already owned by contractors, dramatically reducing costs, raising productivity, and enhancing team integration. It means that employees can always be there, even when they’re not there.”

Many employees now demand to work on their own terms, on their device of choice. Businesses are able to install the Avaya Flare Experience onto desktops, iPads and other mobile devices, or on the Avaya Desktop Video Device (ADVD) – or a mixture of all three. For example, ADVD for conference rooms or executive desks, tablet and Windows-based versions for mobile workers or desk-bound employees. It creates a common experience across all three, ensuring organisations can collaborate quickly and effectively.

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