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Demand from small and micro businesses for advanced telephony drives LazyPBX Launch

LazyPBX, an innovative new online private branch exchange (PBX) and smart call handling service for small and fast growing businesses, has shaken up the PBX market by launching a flexible new PBX solution based on the latest web technologies.

The powerful new hosted service offers a virtual phone system using a cloud-based network that transforms existing telephones into business extensions, giving small businesses the feel of a much larger organisation.

A simple-to-operate user interface enables the customers to build and customise their own personal phone system, based on a sophisticated web based platform. The functionality offered includes adding additional numbers; placing callers into a queuing system, call re-routing based on time or date, e-mail alerts and call analytics to track call answering performance.

The LazyPBX system offers an alternative PBX system solution to small and micro businesses, meaning:

Sales opportunities will no longer be missed, due to LazyPBX’s unique advanced call tracking and handling service

The PBX system can grow alongside the business, routing calls more efficiently and adapting to higher call levels

The user interface can be accessed anywhere via the Internet, allowing remote working to be simple and effective

Local or regional numbers to the same business can be added to any line, giving a business a regional presence and appealing to local businesses

Calls with ‘higher value’ such as in-bound sales and customer calls, can be re-routed and priority callers identified based on web technology

Managing Director, Kevin Brennan said “LazyPBX offers a flexible, powerful and simple solution to the telephony issues all growing business face. The LazyPBX system is web based, adding new numbers and re-routing calls is as simple as drag-and-drop, it takes seconds and places call control, routing and value in the hands of the business owner.”

Brennan continues, “The installation of expensive hardware and ongoing support contracts are now a thing of the past. Call control and value are in the hands of the business owner as LazyPBX offers a powerful, easy-to-use solution with the flexibility a growing businesses needs.”