Empire Cinemas gives hosted VoIP the Red Carpet Treatment

Voicenet Solutions the hosted VoIP provider has been appointed to supply and install a hosted solution for Empire Cinemas, the UK’s newest chain of cinemas. This solution will be implemented in all 17 of Empire Cinemas’ sites across the country and help deal with the thousands of enquiries and bookings the chain receives every week.

Voicenet Solutions are providing the all in one VoIP package – VNcomplete, a fully hosted solution with built-in Quality of Service and supported by Cisco hardware. The new solution aims to give Empire Cinemas greater control and flexibility when dealing with customer calls as well as the opportunity of implementing new revenue generating number systems within the network. In addition, the solution enables sites to manage tasks more efficiently with easier communication between all the nationwide locations and the head office in London.

Empire Cinemas say they appointed Voicenet Solutions because their offering had superior functionality and substantial cost reductions to their existing PBX system and could be installed quickly and with relative ease.

Julian Timm, Head of IT at Empire, commented “Voicenet Solutions were able to demonstrate their product within five minutes of meeting us, as well as offer a single point of contact for all future telephony issues. This offering from Voicenet Solutions gives us a flexible, fully managed, cost effective unified solution. The financial benefits speak for themselves and were certainly a factor that could not be ignored. We envisage we will save almost £100K over the first 12 months which includes substantial line rental, maintenance and call cost reductions.”

David Crombie, CEO Voicenet Solutions commented “We believe any business can benefit from installing a hosted VoIP solution with substantial cost savings and enhancements to their communications. Empire Cinemas, which are a multi-site organisation, have begun to enjoy the many benefits of inter-site communications, enabled by VoIP networks. We are very proud to work with such a well known Company and look forward to working with their team, in the near future, to develop new solutions such as Fixed to Mobile convergence.”

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