Enghouse Interactive has signed ICT solutions provider, MJ Flood Technology, as a new member of its EMEA partner programme.
The new collaboration arrangement provides MJ Flood Technology with the accreditation to sell, implement and support the Enghouse Interactive Communications Centre (CC) and Quality Management Suite (QMS) to customers across multiple vertical sectors.
“We are delighted to have formed a direct partnership with Enghouse,” said Gareth Madden, Sales Director, MJ Flood Technology. “Over time, we have built a strong capability in enterprise voice and unified communications through strategic investment in Microsoft Teams. We are now seen as Microsoft’s go-to partner for delivering solutions within the Teams collaboration suite offering. As we now go beyond this we wanted to work with a contact centre provider that not only had a great product but also had a strong partnership with Microsoft”.
MJ Flood Technology values the capability that Enghouse Interactive has to offer its wide and diverse customer base who can benefit from this exciting partnership. As an authorised accredited partner, MJ Flood Technology can now offer a fully functional solution from self-service, call handling to call recording capabilities through EICC and QMS, and moving forward expects to integrate additional elements of the Enghouse product offering into its portfolio as the partnership gathers momentum.
Jas Jhita, Channel Director, Enghouse Interactive commented: “We are thrilled to welcome MJ Flood Technology as an authorised partner within our channel programme. The new partnership has already delivered two great customer wins and we are confident that we will continue to attract new business with such an established partner in the Microsoft arena.”
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