The initial webinars are scheduled for Friday 16th May and Monday 19th May and will detail how OfficeServ Hospitality can automatically handle end user reservations and telephone call management, providing efficiencies for the front-of-house teams. There are facilities to allow guests to express check in if required and the application supports single or multiple languages to provide international travelers to use the product simply and efficiently. In addition, telephone rates and tariffs can be configured easily to meet revenue income requirements and the product suite can encompass Point of Sale (POS) systems, internet metering systems, non-room bookings (e.g. Spa treatments) as well as reporting on guest history, room usage and a whole suite of reports required by the hospitality industry.
John Bird, Head of Systems and Support Services at Exertis Micro-P added “Hospitality products are perceived to be a ‘black art’ and these webinars are designed to update the channel as to the capabilities of the product and allow resellers to quote, with confidence, solutions for the Hospitality vertical market. TigerTMS are one of the worlds largest suppliers of guest management systems and the products are designed to meet the requirements of smaller guest houses right through to the largest hotels.
“I’d urge our resellers to ‘check in’ to these webinars as a matter of urgency and registration details can be requested by emailing the Exertis Micro-P dedicated Samsung Business Unit on comms.samsung@exertismicro-p.co.uk .Webinars take place on Friday 16th May at 9.30am and Monday 19th May at 4.00pm”