From its London HQ, Fender delivers IT applications to its European organisation including UK, France, Germany, Spain and Sweden. As the company continues to expand its European operations, it needed to ensure its IT systems were fully protected against any risk of downtime.
Dave Skorecki, European Infrastructure Manager at Fender Europe, states:
“Fender Europe has grown significantly over the last 10 years, and to support our continued expansion, we needed to reassess our business continuity plans. Having worked with TelecityGroup through a third party already, we knew they could deliver the highly secure, reliable data centre facilities we needed. They also have the capacity for us to expand as and when we need to, meaning they can meet all our future requirements. We put a huge amount of trust into TelecityGroup to ensure our equipment is maintained 24/7, and we’ve been happy with the service they have provided.”
TelecityGroup provides a ‘remote hands’ service for back-up and round-the-clock first line support, giving Fender confidence its systems will be available at all times. In addition, TelecityGroup data centres offer high level of physical security; the facilities have security guards and CCTV operational at all times, and swipe cards and biometric scans are required for those visiting the facilities.
Adriaan Oosthoek, Managing Director of TelecityGroup UK and Ireland, comments: “Famous brands such as Fender need to protect their business and increasingly such companies are turning to third parties to help them optimise and maintain critical infrastructure. By relying on our expertise, Fender’s IT team is able to focus on delivering further innovation for its customers.