Fiberlink has introduced the MaaS360 Visibility Service for Handhelds, a subscription-based service that gives businesses knowledge and reporting about enterprise BlackBerry devices. This new service will extend the company’s MaaS360 platform to include handheld mobile devices in addition to existing desktop, laptop, Macintosh, USB and netbook reporting.
MaaS360 Visibility Service for Handhelds adds BlackBerry hardware and software inventory to the MaaS360 Management Centre to provide a single business intelligence reporting platform for enterprises, medium and small businesses. With this cost effective new service, IT executives have a unified, detailed view into all their mobile devices, enabling better device management and improved end user services.
“Businesses can’t manage what they can’t see,” said James Sheward, CEO at Fiberlink. “As more employees are increasingly working at home and on the road with mobile devices, the task for IT managers to manage and support these devices becomes more challenging. Baseline visibility is recognised by many information technology managers as a best practice of fast, cost effective mobility management, and MaaS360 provides this visibility and more.”
According to a recent independent report, The Mobile Operating System War Revisted (Forrester Research, July 2009) “Enterprises are headed in the direction of embracing multiple mobile operating systems (OSes) and giving individuals the freedom to choose the platform that’s best for them.”
The report continues: “Because of the groundswell of personal devices IT is being asked to support, it makes sense for most firms to embrace flexibility by supporting multiple platforms.”
MaaS360 Visibility Service for Handhelds expands the current MaaS360 service portfolio to create a comprehensive view of their handheld mobile operations. By combining this new service with device tethering support and detailed connection data delivered by the MaaS360 Mobile Service, IT managers now have detailed and actionable reporting for management, cost analysis and compliance of their BlackBerry devices and supporting applications.
MaaS360 Visibility for Handhelds is available from Fiberlink immediately and can be integrated into any existing BlackBerry Enterprise Server without additional hardware.