Designed for vendors, resellers and corporate customers, the new service is being launched by First Option Technologies to meet increasing demand for companies with one-off support requirements or those with lower incident volumes.
First Option Technologies chairman Tim Considine said this flexible option will give channel and end users the benefit of the in-depth resources of industry specialists without the commitment to monthly contracts.
“We have been at the forefront of supporting information security technologies for more than 15 years,’’ said Tim. “We know that flexibility is hugely important to many of our potential new customers and we’re pleased to add this new pay as you go option to our business.’’
“We are increasingly finding that vendors, resellers and customers can struggle to adopt new technology without post-sales support in a flexible, cost-effective manner,’’ said Tim.
“This additional offering makes our proven service available to new groups of users and launching at the show gives us the ideal backdrop and allows us to reach a global audience.”