Over the past 10 years Fusion has gone from strength-to-strength, enjoying many milestones, including the development of one of the region’s contact centre apprenticeship programmes. Working in conjunction with Sunderland College, the scheme has already opened up employment opportunities for over 40 young people. In addition, Fusion has developed a strong corporate social responsibility approach which involves employees supporting various local fundraising and volunteering activities. A key part of this programme is a partnership with Highfield Community Primary School which has seen the company donate over £40,000 to support the school’s music and reading initiatives and Fusion staff spending time with pupils.
Sarah Burns, Head of Site at Fusion Sunderland, said: “Everyone at Fusion is very proud of what we have achieved over the past 10 years. Aside from operating as a successful business and seeing tremendous growth at the site, Fusion has worked hard to ensure the contact centre is a vibrant and exciting environment and somewhere our employees love to work.“
Angela McQue, Fusion employee who joined the business 10 years ago, added: “I have been with Fusion since the very beginning and have enjoyed being a part of its growth and success. Fusion is a great employer and really looks after its staff – everything from at-desk massage to monthly prize draws. I even encouraged my Mum and daughter to come and work here and they love it too. My daughter has just secured a full time position following her completion of the 2011 / 12 apprenticeship programme.”