Route 101 has been awarded Platinum Partner status by UCaaS partner Gamma. Gamma said that this achievement reflects criteria such as customer service, revenue achieved and technical excellence, and expertise in products and solutions.
With its new Platinum Partner status, Route 101 now has access to a host of additional benefits including training, support, and premium marketing packages.
Russell Attwood, CEO, Route 101 (pictured right), said, “Our accreditation as a Platinum Partner is a testament to the hard work and expertise of our team and I look forward to the continued growth of our partnership. With the upcoming deadline from BT around the elimination of ISDN in 2025, and the increasing requirement for voice-enabling Microsoft Teams, the hosted solutions Gamma offers are an incredibly valuable element in our portfolio.”
Daryl Pile, managing director, Channel, Gamma, added, “Gamma is delighted to welcome Route 101 onboard as a Platinum Partner. Route 101 will now benefit from additional training and resources through the dedicated Platinum courses on the Gamma Academy, as well as a range of marketing benefits, all of which will allow them to continue delivering trusted and reliable communication services to their customers.’’
Route 101 is a provider of contact centre, customer engagement, and unified communications software. The company was founded as Unify Communications in 2012 and was relaunched as Route 101 last year. Atwood, the company’s CEO, previously owned Avaya reseller Call Centre Technology, which he sold to Capita in 2011.