IP solutions provider Global Crossing has announced that HM Revenue & Customs (HMRC) will employ Global Crossing’s hosted IP telephony service for the operation of all its telephony services across the UK, supporting 85,000 users. The service will be provided through an OGCbuying.solutions contract. HMRC staff throughout the UK will gradually migrate to this secure, hosted IP telephony service.
This telecoms service is security-accredited and provides fully managed voice, data networking, hosted IP telephony, mobile working services and value added services. HMRC’s move toward a pan-government, secure hosted IP telephony platform ensures that the organisation is leading the way in the Government’s best practice and realising the business benefits of a flexible, managed and secure telephony solution. The IP telephony platform forms a cornerstone of Global Crossing’s next generation network and Unified Communications strategy within the UK.
Global Crossing CEO, John Legere said: “We are delighted that we have been chosen for this new contract by one of the largest government departments in the country to migrate its legacy telephony network to next generation technology.
“This demonstrates Global Crossing’s continued commitment to public sector customers and our ability to transform legacy estates into converged IP environments. The opportunity to support the UK Government in its initiative to transform its telecommunications services by offering secure next generation hosted IP services to its customers is a core focus in our support of government business.”
Users will benefit from using Global Crossing’s hosted IP telephony offering, Global Crossing Unified Communications, which provides customers with fully-managed hosted IP telephony, collaboration and messaging solutions over a single, converged IP network designed to improve productivity, consolidate diverse systems and maximise efficiencies.