“A distinguished panel of judges representing the thought leaders in the industry completed an extensive analysis of the UKs top VoIP products and services,” said Eli Katz, Chairman of ITSPA. Entries were judged on reliability, user-friendliness, design, innovation, price and value for money.
“The purpose of the ITSPA awards 2008 is to help foster excellence, and to recognise and reward achievement. The company winning this business category, Gradwell, has provided the best all-round voice service for the UK business community: the company provides a good selection of business features within its service, including the availability of multiple telephone numbers, and call queuing - and full support for remote workers, he added.
On receiving the award Peter Gradwell commented, “When we started Gradwell dot com 10 years ago, we knew our product had to be easy to set-up, reliable, and good value. We think we have achieved much of what we set out to do, and have focused very sharply on customer care. And if there is a glitch, we have a great team to get things sorted as quickly and as smoothly as possible. This ITSPA award is the icing on our 10-year birthday cake – and it could not have been achieved without the excellent workforce that Gradwell has at its – and its customers’ – right hand.”