HIPCOM’s investments in their Open Communications Platform during 2012 are set to provide resellers with even more compelling pre-integrated services for voice, video, collaboration and mobility. The firm’s newly adopted strapline, ‘Communications. Integrated.’ neatly sums up HIPCOM’s value-add to the channel.
Paul Aabryn, Strategy Director, explains; “HIPCOM’s provides resellers with flexible voice capabilities that support today’s fast-changing business processes, rather than simply swap-out existing technologies with newer ones. Our SIP trunks are a good example of this. They are designed to enable partners to build on deployment revenues with pre-packaged integration to CRM solutions, call recording and mobile devices. HIPCOM’s sales of SIP trunks have increased 100% year-on-year through this strategy of helping partners access more revenue streams.”
James Brind, CTO of HIPCOM; “2013’s buyers are looking for long term operational performance improvement from their investments in communications. Video and collaboration are critical items on the customers’ agenda – a fact that we have reflected well in our new services for 2013.”
What’s new from HIPCOM? First up is a unique private cloud integration of audio, video, presence and web collaboration, providing users with a single identity across multiple devices, mobility and BYOD. The first deployment of its kind in the UK is fully ISO 27001 compliant, hosted in HIPCOM’s own highly resilient data centre facilities and integrated with hosted telephony and SIP trunking.
James Brind explains the value-add to the reseller; ‘Integrating these capabilities into a private cloud gives resellers the key competitive advantage of assuring their customers about service security and protection from data sovereignty issues’. HIPCOM will also be launching; Meet-me audio conferencing, video virtual meeting rooms, a range of powerful call analytics and dynamic, self-learning, fraud detection and prevention.
Moreover, the channel can look forward to the BIG APPLE sales incentive. A points-based system running throughout 2013 will reward the most successful sales person from HIPCOM’s channel partners with a trip to New York.