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Hosted Telephony Helps Charity Cut Costs by 66%

Voicenet Solutions, a hosted IP telephony supplier, says mainstream business could learn from charities who are leading the way in adopting new technology to help save money and increase efficiency.

NAPA, the charity that promotes activities for older people, has installed a new hosted VoIP telephone system from Voicenet Solutions, and straightaway they have seen costs cut by 66% and greater efficiency in their day-to-day workings.

Earlier this year they changed premises and thought that an ideal time to install a new system. “On moving offices we wanted a cost effective integrated phone system” Said Sylvie Silver, Strategic Director. “We bought an all-in-one hosted VoIP package, VNcomplete from Voicenet Solutions which was ready to go within 24 hours of moving in.”

David Crombie, Voicenet Solutions CEO said “The cost savings, though obviously important to any business especially charities, is not the only benefit experienced by our customers. The advanced features available from our hosted solution can help enhance inter-company connectivity and add to overall efficiency”.