He joined BT in 2011 from Cartesian, a telecoms software and consultancy company where he was Managing Director. Prior to that, he was chief technology and information officer at Telewest and chief of transformation and technology at Virgin Media.
As CEO of BT TSO, Howard will be in charge of the company’s ‘engine room’, responsible for its core networks and IT systems across the globe. BT TSO manage the company’s internal and external platforms – including TV, Mobile and Conferencing - as well as BT’s world class research and development arm at Adastral Park, Suffolk. BT TSO employ twelve thousand staff and eight thousand contractors across the globe.
Howard led the technical teams behind the launch of BT Sport in August 2013 and has transformed the way software development is carried out at BT. He has also overseen BT’s IT presence in Bangalore. Howard is 52 years old with three children. He is also a qualified pilot.
Speaking today, Howard said: “I am thrilled to be appointed as CEO of BT Technology, Service and Operations. It has been my home since 2011 and we have achieved great things under its umbrella. The next few years promise to be transformational in terms of how people communicate and I look forward to making my contribution.”
Gavin Patterson, BT Group Chief Executive said: “I am delighted to appoint Howard as CEO of BT Technology, Service and Operations. He has done a great job since joining BT in 2011 and is absolutely the right man to oversee the integration of our network with EE’s. Fixed mobile convergence is an important trend and Howard will help consumers and businesses take advantage of it.”