Communications market research firm Infonetics Research released the fourth quarter (4Q08) edition of its Enterprise Telephony report yesterday. Highlights from the market research report follow.
– The worldwide enterprise telephony market dropped 14% sequentially in 4Q08 to $2.3 billion, with vendor revenue down for all types of equipment (pure IP PBX, hybrid PBX, and TDM PBX)
– The main cause of the decline is the lack of new business creation and business expansion due to the difficult economic climate worldwide
– Year-over-year, the overall PBX market is up 1.1%, with the IP PBX segments up and the TDM segment down as the market continues switching over from TDM to IP equipment and the economy tightens up
– Pure IP PBX revenue grew 25% worldwide in 2008, sustained by new product introductions such as NEC’s new line of pure IP PBXs
– Alcatel-Lucent and Shoretel are the only vendors posting PBX equipment revenue gains in the tough fourth quarter, with ALU’s revenue up 13% sequentially, due in part to seasonality, and Shoretel’s revenue up 1%
– Despite a quarterly revenue loss, Cisco maintains its lead in overall PBX/KTS revenue market share in 4Q08, and in 2008, grabbed the lead for the entire year for the first time as well
– Worldwide IP phone shipments are down 9% in 4Q08, but are up from the year-ago quarter (4Q07) and for 2008