Intercity Launches Touch Technology

Intercity Technology has invested £10 million into the development and launch of Touch Technology, a global unified communications solution.

Developed in-house and protected by a global patent, the Touch Technology platform helps businesses boost productivity and facilitates collaboration by enabling them to deliver integrated voice calls, video conferencing, mobility, screen sharing and collaborative tools across the workforce.

The solution is due to launch into the channel this year with a focus on boutique resellers.

Touch Technology is also available as a mobile first solution without the need for any fixed infrastructure, enabling quick deployment via company or employee owned devices, providing ultimate business agility.

Along with the user-friendly management platform, the solution benefits from 24/7 monitoring and maintenance. Touch Technology also has an open API and fully integrates with other business systems including Sales Cloud from Salesforce and Microsoft Dynamics, helping organisations to streamline their business processes.

Andrew Jackson, CEO at Intercity Technology, said: “To have global brands embracing and benefitting from innovative technology that has been developed here in the UK is a huge achievement.

“We have created a disruptive solution that can completely transform the way businesses work. Boosting productivity is key to business success and Touch Technology is an exciting innovation that empowers organisations to facilitate communication and collaborative working across the business.”

Lee Hull, executive director at Intercity technology, said: “A significant investment has gone into developing the solution over the last two years and our in-house team are continuously working to maintain and evolve the offering.

“Thanks to its global coverage and scalability, Touch Technology enables us to support more businesses across the world, helping them to work smarter and get the most out of their team.

“We’ve worked hard to create a flexible and scalable communications solution which can be quickly deployed. We’re looking forward to launching this into the channel later this year and we are confident that it will become a selling point for our channel partners.”

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David Dungay

Editor - Comms Business Magazine