Datapulse, offers a range of voice solutions which include voice recording, call centre workforce management, call management and billing software and applications for Nortel IP phones. The strategic partnership between Intrinsic and Datapulse will ensure that Intrinsic’s Nortel customer base has direct and prioritised access to world-class applications developed by Nortel’s applications partner of choice.
Datapulse also specialises in the development of pc-based operator consoles with integrated Microsoft presence functionality, which fits perfectly with Intrinsic’s unified communications portfolio.
Adam Jarvis, sales director, Intrinsic Technology believes this partnership will prove extremely fruitful: “Datapulse is strongly aligned with Nortel and was the first organisation in Europe to be awarded Nortel Developer Partner status. The partnership between Intrinsic and Datapulse will ensure that our customer base has direct access to Datapulse’s product offering and expanding portfolio. Intrinsic will also benefit from a closer working relationship with Datapulse’s field based consultants and service delivery teams, enabling a greater value-add and service proposition into our expanding client base. Additionally we will be involved in application development to proactively deliver solutions we anticipate the market will want.”
Stuart Legg, sales director, Datapulse comments: “As a channel only business, it is vital for Datapulse to work with high quality business partners who specialise in Nortel Unified Communications. We are therefore delighted in forming a strategic partnership with Intrinsic, one of the UK’s fastest growing Nortel channel partners. The Datapulse team looks forward to working together to promote Nortel and Datapulse products alongside the expertise, services and support that Intrinsic can provide to our mutual customers.”