Pennine Telecom was called in by North Wales-based Warwick International, when they wanted to upgrade their existing telephone system. Like many companies across the UK Warwick were keen to investigate new ways of reducing their energy consumption.
With Pennine’s advice, Warwick chose the Avaya Communication Manager (ACM) system along with Extreme Network switches. As well as offering Voice over IP (VoIP), unified communications and mobility options across a resilient network, it also means that the 9600 series IP handsets can be powered down when not in use, providing both energy savings and cutting their carbon footprint.
Warwick was already using an Avaya INDeX system installed by Pennine Telecom some years ago, but knew there would be advantages in upgrading to a VoIP system. As Warwick were very impressed with the reliability and performance of the INDeX system the ACM was a natural choice, as a pure future-proof IP platform.
“We were aware that VoIP would provide our business with many advantages and the Avaya platform would allow us to benefit from mobility and unified communications,” commented Richard Prosser at Warwick International.
“As our existing network wasn’t suitable for VoIP we opted for the Extreme Network. We are currently trialling softphones with some of our remote workers and have further plans to trial the Avaya One-X-Mobile solution.”
“As a manufacturer and supplier of speciality chemicals, Warwick International take their environmental performance very seriously,” said Geoff King, Product & Sales Director at Pennine Telecom. “By installing the ACM system along with the Extreme Network, Warwick has not only implemented a future proof IP telephony solution, but they also have the ability to reduce their energy consumption by switching off equipment when not in use which makes good economic sense.”