ICT solutions provider, Ipitomi, has achieved a Cisco Powered designation for Managed Business Communications by establishing the resources and procedures to deploy, manage and support Cisco Powered Managed Business Communication services.
Steve Bedford, Technical Director at Ipitomi, said; “We are delighted to have achieved this accreditation for our managed telecoms portfolio. It’s a quality assurance stamp that demonstrates to customers, and employees, our technical expertise and service excellence. Coupled with Cisco’s stringent auditing processes, and associated commercial benefits, businesses can take advantage of extremely competitive services and solutions that are quality guaranteed.”
A Cisco powered designation recognises a solution provider’s investment in the tools and processes necessary to provide high-quality network-based managed services. It not only acknowledges that the managed service provider has invested in industry-leading Cisco solutions, but also entitles the solutions provider to take advantage of Cisco resources to envision, build, market and sell its managed services, contributing to market acceptance and adoption.
“Managed services allow companies to align IT and business goals, enabling them to focus scarce internal resources on their core competencies while servicing day-to-day IT infrastructure and operational needs through technology delivered as a service,” said Jeff Spagnola, vice president of worldwide managed services for Cisco. “By achieving a Cisco Powered designation, Ipitomi has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this increasing demand.”
In addition, Ipitomi’s participation in the Cisco Managed Services Channel Program indicates that its Cisco Powered Managed Business Communication services have undergone a rigorous third-party assessment and have met requirements based on the Information Technology Infrastructure Library (ITIL) framework of best practices and market and industry requirements