Jabra has struck a new strategic partnership with Code Software to improve knowledge worker productivity and call quality through Code’s unified communications and collaboration (UC&C) software within Jabra devices.
ClobbaDM provides a range of quality reporting, inventory and management tools that enable users to gain valuable insights into call quality, troubleshoot potential issues, and efficiently manage their entire inventory of Jabra devices.
Jabra’s partnership with Code is the company’s latest initiative to tackle the perennial productivity problem facing businesses across the world. Earlier this year Jabra released the results of worldwide research among C-level business leaders and knowledge workers. The report, The Technology Paradox: C-suite perspectives on the productivity puzzle, identified the productivity challenges that knowledge workers face today, including interruptions from colleagues and office noise levels.
ClobbaDM enables users to monitor call quality from both the headset and the UC&C platform to give insight into issues affecting productivity and the quality of service delivered to customer enquiries. ClobbaDM also helps users to manage resources better, speeding up the tasks of updating firmware and device settings while reducing the risk of human error. Meanwhile, the software’s device inventory capabilities give users an instant view of device allocation across the business.
Mark Armstrong, Director, Code Software comments “Code are delighted to be partnering with Jabra. With CLOBBADM we have a solution which strengthens our UC&C reporting and management suite. It offers companies using Jabra devices valuable insights to drive user adoption and identify call quality issues, whilst delivering a simple and efficient way of managing multiple devices.”
“With the Unified Communications market expected to reach approximately £34 billion and with 90% of IT leaders moving to cloud-based platforms by 2021, the management of the end-users device estate is becoming of higher importance,” said Nigel Dunn (pictured), Managing Director, Jabra EMEA North region.
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