Following its latest recruitment campaign, Aurora Kendrick James (AKJ), the telecoms billing specialist, has expanded its team to 40. Recent appointments include a number of new software developers, and the creation of new finance and marketing roles.
Matt Atkinson, MD of AKJ comments ‘Our business has transformed significantly over the last year and we are committed to reinvesting our profits in quality new staff to join our established team. 2006 was a great year for AKJ; however we know that 2007 will be a make or break year for many resellers and naturally this will impact on their billing providers. We want to continue to be recognised as the leading provider of tailored billing to the reseller market and excellent quality of service is at the heart of this. These appointments will not only enable us to keep improving the service, but more importantly they’ll help to ensure that our customers stay ahead of their competition”
In 2006, their number of billing customers doubled and is continuing to grow. AKJ set out to create a range of market leading services that extend way beyond those of traditional billing services. They look at the entire lifecycle of how a reseller interacts with their customers and tailor their services to help at each stage of the process. This includes pre sales analysis and support services, integrated order provisioning, supplier benchmarking and billing validation right through to CRM, Web billing, Billing Marketing and Finance Management.