The division is handling all Link Telecom’s fixed line telephone systems, network services and installations work. Major growth in business activity prompted the move to the purpose-built premises.
Also responsible for UK-wide fixed line business, the operation employs a 16-strong team, with new jobs in the pipeline as the division develops its remit.
Link Telecom’s ICT director Steve Tomlinson said: “Our fixed line business is experiencing rapid growth, notably among SMEs across the region, and the new premises will allow us to underpin current and future expansion potential.
“We are now well placed to meet across-the-board voice and IT systems needs of existing and new customers in line with the group’s blueprint for future development and diversification across all key market sectors.”
Open day tours of the premises were supplemented by demonstrations of the latest state-of-the-art fixed line telephone systems and networks, along with productivity-boosting and business support applications, by Link Telecom’s partners Samsung, Inter-Tel, New Media Software and Ben Johnson Office Solutions.
There was also an opportunity to visit The Continuum, an on-site 15,000sq ft, 100-plus seat resource centre, which is successfully opening up disaster recovery and business continuity support services to regional SMEs. Link Telecom is acting as a reseller for the operation.