Littlewoods Shops for Cable & Wireless Managed Voice and Data Service

Cable & Wireless has landed a contract worth tens of millions of pounds over five years with Littlewoods Shop Direct Group (LSDG), it was announced yesterday.

Specific services that Cable & Wireless will provide include IP contact centre, IP telephony, wide and local area IP networking, interactive voice response, intelligent call management and hosting.

Martin Wyke, CIO, Littlewoods, said: “We were looking to consolidate our services and build a platform for future development and growth. Cable & Wireless’ market leading IP services fitted the bill and give us the commercial flexibility that we need.”

Jim Marsh, CEO, Cable & Wireless Europe, Asia and USA, said: “Like LSDG, we put our customers at the heart of our business. Our ability to provide a complete managed service means our customers can concentrate on developing their businesses while we look after all their communications requirements.”

The following two tabs change content below.

admin

Latest posts by admin (see all)