Cerillion Technologies, provider of next generation customer management systems, today announced that M2 Telecommunications Group, a reseller of mobile, fixed and data telecoms services in Australia, has gone live with the Cerillion CRM and Billing solution. The new system consolidates M2’s billing activities for its People Telecom branded customers and services and provides fully automated fulfilment and provisioning to the host networks. In time, M2 will migrate all of its retail and wholesale operations to Cerillion.
Cerillion implemented the Revenue Manager, CRM Plus, Service Manager, Output Streamer, Web Self-Care and Information Manager modules from its pre-integrated product suite, and performed migration from M2's legacy systems. The new solution from Cerillion enables M2 to introduce new products and offers quickly across its multiple brands and achieve a significantly lower cost of operation, whilst improving revenue assurance and overall financial control.
“Cerillion’s ability to support multiple brands, resellers and channels on a single convergent system and the quality of their professional services team were both key reasons for selecting them from a strong field of contenders” says Geoff Horth, CEO of M2 Telecommunications. “Having looked initially at over fifty BSS vendors it was Cerillion’s track record of delivering out-of-the-box yet highly configurable systems that made them the stand-out option.”
“M2 is an outstanding business that has achieved rapid growth both organically and through some astute acquisitions, and we are delighted to have helped them move to the next level of efficiency by consolidating their back office systems to a single convergent solution.” commented Louis Hall, CEO, Cerillion Technologies. “We look forward to expanding our activities in Australia and helping M2 achieve further growth and success in the future.”