CTI Group, the provider of call management applications, today launches the lifeline for resellers looking to flourish and secure up to 40% margins, contrary to current market trends. Proteus Office 6 is a complete solution designed specifically for resellers looking to provide call management services for SMEs with up to 250 extensions. The software design not only permits resellers to offer the robust and trusted functionality that CTI call management solutions provide but also gives them the authority to edit tariffs for their customers.
Figures recently released showed that the total PBX and IP PBX market decreased by 20% in the last 12 months. Further to this, in the sub 100 extensions market, volumes declined by 24% while the above 100 extensions market plummeted by 15%.
CTI Group say Proteus is very competitively prices and plans to give resellers the boost they currently need by allowing them to revisit existing customers with an additional service, that will empower them to save on telephony costs in the current economic downturn.
Offering a speedy ‘4-click’ install and a unique overview screen functionality, Proteus Office 6 can be quickly implemented to give users instant visibility over their comms network. The solution has the ability to provide statistics in real-time, analysing all calls conducted on the system. Proteus Office 6 identities telephony misuse, ways in which customer service can be improved and enables authorised members the provision to further analyse the network using on demand comprehensive reports. Resellers have the chance to rebrand the product as their own allowing them to complement their existing portfolio with a real value added service.
Available in a three-tier pricing structure, the complete application with full functionality can be purchased with a license key, on a 30-day trial basis or alternatively run the solution free of charge in the basic ‘Statistics’ mode.
Warren Drummond, Head of Product and Marketing, CTI Group comments: “This offering and the new cutting edge pricing model will allow us to really break the mould in call management. When customers require an upgrade to additional elements of the software, all they need do is hover over the respective functions to view contact details for their dedicated reseller. By giving resellers the power to update tariffs as they go, they can also amend their in-house model as and when required. Resellers should recognise Proteus Office 6 as an extremely exciting opportunity aimed at those resellers who want to make substantial margins regardless of market forecasts.”