Mark Parsons from Micron Communications explains: “It was a huge achievement for Micron to win the contract for the Hard Days Night Hotel. We were up against national companies much bigger than ourselves; to be chosen from such a list was a fantastic result. We do a huge amount of work in the hospitality sector and Micron stands out because it can offer a complete solution for both IT and Telecoms, which saves the hotel operator time as there is only one point of contact.”
Mike Dewey, general manager, Hard Days Night Hotel said: “We have had a smooth relationship with Micron Communications. They have been professional and have provided the Hard Days Night Hotel with a state of the art communication system, which will make a big difference to staff and guests of the hotel.”
And now for the science bit… After months of challenging and intricate work by Micron, the Hard Days Night Hotel now has IT and telecoms systems which include; an Internet Protocol (IP) based Mitel hospitality telephone system with a new range of guest service handsets that are some of the first in the UK, and complete computer hardware and electronic point of sale (EPOS) systems. The IT hardware infrastructure is based around DELL servers and the EPOS hardware uses Epson equipment – both manufacturers were chosen because of their well supported, durable, practical and easy to use products. These systems can be seen throughout the hotel, its 110 guest bedrooms, the reception area, restaurants and bars.
Mark continues: “It has been very exciting to work on such a venture which has attracted attention from all over the world. We’ve had our fair share of challenges throughout this project, which was expected with such a large, old building. There are many areas which are of great historic value and we were sensitive to this throughout the project. It is great to see such advanced equipment working so well in such an old building. We look forward to seeing Hard Days Night Hotel grow and succeed.”