Mitel has provided an update on product portfolio integration following its merger with Aastra. The strategy focuses on a powerful global portfolio that is designed to address the requirements of regional markets, protects the investment of existing customers and delivers a common desktop communications experience, with a clear migration path to cloud communications.
Investment in the development of a common desktop (targeted for mid 2015) and applications portfolio (first feature integration expected end of 2014) is also a key focus, enabling communication and collaboration from anywhere by supporting open standards and major industry frameworks such as Google and Microsoft.
Mitel will also aim to rapidly expand its contact centre capabilities, building on its proven solutions that combine business communications with sophisticated applications delivering seamless integration with and adding value to Microsoft Lync-based solutions.
Rich McBee, CEO, Mitel said: “Our product integration strategy reflects our commitment to customers and channel partners, designed to ensure we can continue to support their businesses and protect their investment in us. The combined Mitel and Aastra portfolio is used by over 60 million people worldwide, so we have to ensure that while our integration strategy has a common goal, it still delivers against specific regional requirements and market dynamics.”
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