Westcon will offer partners sophisticated logistics delivering support for global deployments. Resellers will also benefit from Westcon’s enablement and support programmes, which provide tailored solutions that can help unlock new opportunities. Additionally, as a Mitel Authorised Training Partner, Westcon will deliver certified training that enables the channel to expand the suite of Mitel professional services they provide, increasing the value they offer customers.
This extended partnership with Westcon is part of Mitel’s new go-to-market strategy, announced in March 2018, to accelerate its move to the cloud. Together with a new global partner program, Mitel is leveraging the strengths of distribution through a smaller number of distributors holding inventory profiling, through to pre-sales, and offering strong technical support and professional services.
"To drive Mitel’s and channel partners’ growth and success in a rapidly changing and competitive landscape, the speed and simplicity of our go-to-market model are essential,” said Jeremy Butt, Senior Vice President International at Mitel. “Through our partnership with Westcon, Mitel resellers will be able to quickly and easily take advantage of both our world-class UCC solutions and Westcon’s superior service to better support customers on their digital transformation journey”.
“This is an exciting new strategic partnership for Westcon,” commented David Grant Chief Operating Officer, Westcon International. “Our business has always been focused on helping partners develop profitable business through a combination of global supply chain capabilities and channel support across our core technology specialisations. Our services and support and digital distribution expertise will enable partners to succeed in both today’s market and the future as we transition to an increasingly software-driven world with new procurement and consumption models.”