“In spite of a continued challenging economic climate, 2011 was a year of consolidation and delivery of some major new projects for MLL Telecom. Notably, we have delivered, in partnership with BT and Customer Service Direct, a new high speed network for Suffolk schools. This project has connected 219 schools and 48,815 children to date. A total of 318 schools have signed up to the Next Generation Network programme,” said Eddie Minshull, CEO.
During 2011 MLL Telecom has also gained new customers in the mobile sector, including O2, and has been building its partnership strategy, ‘We have significantly grown our sales team to help develop both our channel and direct business in 2012, said Karl Edwards, head of sales and marketing. ‘As a technology-agnostic managed services provider we are ideally placed to work in partnership with mobile operators, service providers and systems integrators alike.’
MLL Telecom has continued to invest in systems and people throughout 2011. The company has upgraded its design capabilities in its Network Operations Centre (NOC) with the development of MIND, its network design tool. The MIND tool has dramatically cut the time needed to design network solutions for its customers, typically from four days to about half a day, so customers can get their proof of concepts done much more quickly and cost effectively.
‘Our success in 2011 will continue to fund investment in both systems like MIND and people, ensuring that we maintain our high levels of services to our customers in the future,” said Eddie Minshull.