Pennines based ISP ADSL24 has confirmed they have signed a deal with murphx to consolidate over 5000 broadband customers with the leading wholesale connectivity carrier. Under the new agreement customers will have access to a range of new broadband services targeted at both home and business users delivered over a mix of BT and LLU operator networks.
ADSL24 say they are like murphx in that they are committed to high levels of customer service, and their use of the murphx XPS platform will allow them to focus on delivering their customers a comprehensive range of services that are not only an exact fit for their requirements but are also well supported and managed.
James Wood, Business Manager at ADSL24 said: “We chose to work with murphx because they are at the forefront of the market with new and innovative technology, they clearly understand our requirement to deliver a leading service to our customers and have heavily invested in capacity and network infrastructure to support our ambitious growth plans.
We’ve had a great customer services experience right from the word go and successfully managed to deliver 100% uptime to our customers. Our account manager is proactive and helpful, and no matter who we speak to within the business, everyone in the provisions and support teams are very knowledgeable and offer all the help we need.”
murphx Director Carl Churchill added: “We are delighted to be working with ADSL24. They are a real forward thinking company that is committed to leading the market with a focus on excellent customer experience. We’ve built up a fantastic rapport with the team at ADSL24 and are genuinely excited about the opportunities of working with them long into the future.”
ADSL24 praised the diversity of packages murphx offer, which allow them to further strengthen sales into niche markets and provide excellence and choice to customers across the UK.