Natterbox has launched their Advanced Voice Services (AVS) on the Salesforce AppExchange, enabling businesses to connect with their customers, partners and employees in entirely new ways.
Natterbox AVS reduces dependencies on telecoms and IT and puts the phone system into the hands of administrators who can now enable, configure and run their entire organisations phone system and contact centre from a single platform, leveraging customer data to meet growing expectations for immediate and personalised service.
Administrator’s can create a positive caller journey with the Natterbox AVS policy builder, available from within Salesforce.
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