Natterbox launches its first ever partnership programme, exclusively available to the first 50 partners that sign up from today.
The partner programme will give new partners to ability to offer a new breed of voice services that put the focus on business efficiency and customer experience. For resellers, partnering with Natterbox gives them the opportunity to move away from traditional voice services where margins are tight and discussions with customers revolve around minutes, data, connectivity and pricing plans. In contrast, Natterbox cloud-based voice services focus on operational transformation.
The partner programme is initially limited to 50 partners so that the first wave of entrants has an opportunity to capitalise on the competitive advantage. This wáll also enable Natterbox to deliver a high-quality partner experience. Each partner will be offered one of three generous revenue share packages depending on current business activity and requirements of support. The three partnership levels include varying degrees of involvement from Natterbox but all include technical training, pre and post-sales support etc. However, Premier Partners will have the ability to white-label Natterbox services and have total control of the customer relationship from support to billing.
“Being cloud-based, Natterbox services are device-agnostic, app-free and they require no software to be downloaded or installed. For channel partners, this is a unique opportunity to sell services that require minimal installation and set-up. If they decide to partner with us on a Monday, in theory they could be selling by Tuesday morning and delivering that afternoon.” said Neil Hammerton, Natterbox CEO and Founder.
“Our reputation in the market is paramount and we believe that by delivering the service through a focused selection of partners we can maintain control of the quality of the deployments and provide an appropriate level of support to ensure that partners and their customers get the most from Natterbox services,” Hammerton added.
Natterbox rebels against conventional telephony and gives businesses control and flexibility. For example, Natterbox offer a range of products that extend a business’s voice capability seamlessly outside of an office location or geographic boundary in a way that is unrivalled in the industry. The unique cloud-based services even go as far as automatically populating call activity into CRM systems, including salesforce.com and Microsoft Dynamics, against a specific customer or user record and then saving recordings of phone calls alongside the activity entry.
Prior to launching its partner programme, Natterbox sold direct to enterprises and it has already formed key strategic partnerships with the likes of Orange Business Services – Trading Solutions and Fujitsu.