Nest appoints Atos to design and build digital scheme

Nest has announced that its future scheme administrator will be global digital transformation firm Atos. Nest was set up to facilitate automatic enrolment as part of the government’s workplace pension reforms under the Pensions Act 2008. Any UK employer can use the company to meet its workplace duties.

The new service will begin in 2023 and will look to use data analytics to deliver personalised and tailored services to each of its members. Atos’s cloud hosting platform will provide a scalable, agile and low-carbon solution for all processing and administrative IT and can adapt to future requirements.

Helen Dean (pictured), chief executive of Nest, said, “While today’s announcement marks the next stage in Nest’s evolution, I am so proud of where we’ve come from. Over thirteen years, we have built a digital pension scheme from scratch which has become home to millions of savers and the provider of choice for hundreds of thousands of employers. We’re looking forward to building on this strong foundation to take Nest to the next level, advancing our digital scheme and continuing to provide a world class service, for working people.”

Adrian Gregory, SEVP, global head of financial services and insurance, Atos, added, “We are especially proud to have been awarded this contract and share a common desire to build a truly digital Nest that will deliver against the changing landscape and be a cornerstone of Nest’s future success. This partnership is a truly inspiring prospect, and by blending people, operations, processes and technology to deliver a service with members at its heart, our global network of Atos digital and business transformation specialists will aid our close collaboration with Nest to deliver the next chapter in its story.”

Nest will now begin a phased programme to manage the transition to the new contract and ensure a stable and secure transfer of operations in 2023.

The new contract will last for a minimum of ten years with an optional extension period of up to five years and the option of an additional period of up to three years for exit.

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes content to inform and educate the Channel about the latest technology and business developments. Got a story? Get in touch –

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