Dubai-based NeuString, supplier of actionable business data analytics for mobile operators, has signed a multi-year contract for its roaming wholesale and retail analytics software with leading Channel Islands Tier 1 telecom operator JT.
This is the latest success for NeuString, who are a market leading software company, with proven results from clients around the world. They now supply over 50 mobile network operators worldwide and deliver – on average – a 17% improvement on existing margins.
The contract covers all subscribers roaming in Jersey’s network, as well as JT subscribers roaming abroad.
Cara Murphy, Head of Roaming at JT Group Limited, said: “JT Group are very pleased with the NeuString predictive analytics solution. It has enabled us to be more efficient in monitoring and analysing the roaming business, thereby helping us make better and more profit optimising decisions, while contributing to our vision to become the partner of choice for global telecoms innovation.”
JT chose NeuString due to its status as an independent roaming vendor focussed exclusively on advanced analytics for telecoms. As well as providing the software, NeuString provides extensive business support to their customers, enabling peace of mind and security.
Jens Nikolaj Aertebjerg, CEO of NeuString said: “We are really pleased to have JT on board utilising, and making savings, with our software. Our approach to customer service has meant that we are able to support JT through the entire deployment, and we have an ongoing and proactive approach. This enables us to fully support JT on a long-term basis as they continue to strive for truly world class levels of customer satisfaction.”
NeuString is a specialist in its field, which is a rapidly growing area for mobile service providers as they come under increasing pressure to maintain margins. Its advanced analytics for software provides operators with the ability to assess, in a fast, accurate and easy manner, the transactions that are taking place in real time on their network.