The service, which sits comfortably in any sized organisation from single sites to large corporates, is feature rich, has an emphasis on control and simplified administration through the web and takes the burden away from IT managers whilst giving channel partners a ‘sticky’ customer base that provide high margin monthly recurring revenues.
Horizon is made up of a number of key components including a choice of handsets from Cisco, Polycom and Yealink, an easy-to-use web portal that can be accessed from any device, Gamma’s IP network and excellent support services, and a call controller from the global leading hosted supplier Broadsoft that sits at its core giving full PBX functionality and more.
“The thing that makes Horizon stand out is the end-to-end service. This includes provision of the access service with SLA’s, the automation of Gamma network, number and porting processes which are a unique selling point for our channel partners, and the easy-to-use web interface for end customers.” commented Richard Bligh, Marketing Director at Gamma Telecom.
Horizon also gives resellers the opportunity to provide more tightly integrated fixed/mobile solutions to businesses. Users can have ‘one number anywhere’ ensuring calls are never missed and calls can be handled easily between devices. Significantly Gamma’s MVNO resellers can benefit from extremely competitive on-net rates for mobile and fixed calls via Gamma’s MVNA agreement with Vodafone.
Jack Michalski, CEO at Welcome Telecom, one of Gamma’s largest resellers of IP Telephony said, “Horizon is more than just a replacement PBX service, it embraces today’s demand for accessibility no matter where you are or what device you are using and the unified communication roadmap looks really exciting. I’m looking forward to taking Horizon to some of my larger customers where I can be confident that the service is backed by Gamma’s solid service wrap.”