John Petter has been appointed as Managing Director, Consumer at BT Retail with effect from May 1, 2008. Petter, currently Consumer Chief Operating Officer at BT Retail, joined BT from Telewest in September 2004. His current role will not be directly replaced.
Gavin Patterson, current BT Group Managing Director, welcomed the appointment, “John has led the delivery of major improvements for the Consumer business in the face of strong competition, and drove the launch of the strategically important BT Home Hub. It’s great news that we have been able to make this appointment from within the business, and John’s wealth of experience, together with a deep understanding of the marketplace, will continue to drive and deliver the Consumer strategy moving forward.”
John Petter added, “I’m thrilled and delighted to have the opportunity to build on the Consumer Division’s success over the last few years. I’m looking forward to the challenges ahead, serving BT’s customers to the best of my ability.”
Petter’s appointment follows the announcement on April 8 that Gavin Patterson will become CEO of BT Retail, joining the BT Board, on June 1. Patterson succeeds Ian Livingston, who has been appointed CEO of BT Group.