Gunatilleke, previously of Cable & Wireless Worldwide, joined the business as managing director for the UK organisation in late February 2012. During his time at CWW he held senior leadership roles and brings this valuable experience to Easynet.
Taking on overall accountability for both the SME and Enterprise business units, Ivan will focus on the evolution of the customer service model, whilst ensuring that the business continues to increase its strong position in networking and solutions innovation.
He said: “Easynet has a reputation as an innovative and customer-centric organisation. The challenge of ensuring this continues to result in a fantastic business performance is one of my key objectives. Its staff has a talent for really understanding customers’ evolving business needs, so the organisation is in a great position to deliver innovative but robust solutions on a national and international scale”.
On the appointment, David Rowe, Easynet’s CEO, said: “Ivan is a leading figure in the UK telecoms landscape and we are delighted he has joined us. It is testament to the growing reputation of Easynet that we have attracted him to the company. Ivan brings a wealth of experience as well as a reputation for intense customer focus and an outstanding track record in leadership. Working with the rest of the team in the UK and globally, Ivan’s appointment will help our customers through even stronger working relationships and enhanced service excellence”.