Ericsson dealers can experience enhanced levels of service from distributor Nimans following the arrival of new Business Manager Chris Birchall and its launch of a dedicated micro-site which is packed with all the latest news and product information.
Nimans has produced an Ericsson micro-site to support their channel offering which includes sections for dealer days, workshops, technical support and latest offers.
“Our aim is to strengthen the proposition we offer our Ericsson dealers, paying particular attention to several significant product developments,” explained Chris who spearheads Nimans’ knowledgeable and experienced Ericsson team. “The micro-site provides easily updateable information which can be accessed at any time of the day, providing dealers with a comprehensive reference point. It is very user-friendly and easy to follow.”
Chris’ 14-year industry career spans roles for companies such as Crane, Pennine Telecom and Inter-Group Communications. He feels the Ericsson brand provides plenty of opportunities for dealer growth and confirmed: “These are very exciting times for dealers to be involved with Ericsson. There’s the Evolution system for SME’s, the MX-One which provides a seamless upgrade path to the best-selling MD110, whilst the launch of the ground-breaking EMS Enterprise Multimedia Sever heralds a new dawn in integrated mobile communications.
“We are all very excited by the potential of the EMS, a feature-rich single box business communication solution which benefits from unique mobility solutions and gives business users a single point of contact for any form of communication – voice, e-mail, fax, SMS or instant message – regardless of where they are and what device, fixed or mobile, they want to use. There is nothing like it on the market.”
He added: “It is my aim to strengthen dealer relationships by offering increased levels of service and support. We have an experienced and knowledgeable team in place here and we are planning more roadshows, workshops and incentive schemes to further bolster our relationship with resellers across the country. At Nimans we can provide the support that no other distributor can offer.”