Nimans’ NEC Business Manager Kevin Weeks says the aim of the events in Scotland, London, Cambridge and Manchester, is to illustrate that the XN120 is much more than just an excellent telephone system for the smaller end of the market.
“The XN120 has many capabilities which can sometimes be overlooked, such as conferencing, Computer Telephony Integration (CTI) and mobile extensions. We want to alert dealers to the easy up-sell opportunities they could be missing out on.”
He continued: “The XN120 has good conferencing capabilities with built-in conference bridging as standard which generates opportunities to up-sell with major manufacturers such as Polycom, Konftel and ClearOne - in addition to traditional headset sales.
“The XN120 can be worked a lot harder than some dealers are currently promoting because it is much more than just a small telephone system. They should look at selling GSM gateways to take advantage of mobile extensions whilst its CTI (Computer Telephony Integration) capabilities are ideally suited for screen pop-ups so that when the phone rings the caller’s account details immediately appear on screen.”
In addition, visitors will also learn more about NEC’s MyCalls Call Manager software and MyCalls Call Recording hardware. Kevin added: “Previously call recording with NEC could only take place via ISDN2 lines but now Analogue lines can also be used. This new development opens up the market and creates many more opportunities for dealers. It’s a very cost effective call recording solution which will now appeal to even more end-users.”