The user-friendly online service provides resellers with easy order provisioning and billing capabilities as well as a wealth of up-to-date information.
“After many months of development and testing, The Hub has been officially launched, giving resellers the ability to place and track orders and manage quotes. It’s another example of how we continue to innovate our whole proposition and put resellers firmly in control of their own destiny,” said Mark Curtis-Wood, Head of Nimans Network Services.
Resellers will experience a more interactive and seamless way of accessing products and services, improving the way they manage and bill their customers. The Hub offers:
•Easy order provisioning and management
•CDR (Call Data Record) access
•Instant data quotes
•Interactive bureau billing
•Collateral knowledge base
•Ticketing system
•Tasks, notifications and alerts dashboard
•Work queues
A series of webinars are taking place to help resellers embrace and make the most of the new service, as Curtis-Wood added: “The Hub offers a cradle to grave sales cycle, a complete resource from start to finish. Everything together, everything connected.”