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Nimans Releases Enhanced Messaging On Hold Services

Resellers can now take advantage of fully branded videos to help them shout louder about bespoke music and messaging on hold services from Nimans.

Nimans’ unique music and messaging on hold solution puts professional telecom audio at resellers’ fingertips – reinforced by powerful marketing support services.

The Fortune series uses web-based functionality where users can choose a voice actor and pick from over 300 royalty free tunes. Message on hold (MOH), auto attendant, night greetings and Interactive Voice Response are all available for PBX, hosted and VoIP-based environments – all reseller branded.

Dealers can choose from self-script, dealer managed and full service announcements (where the whole process can be conducted on their behalf). In another new addition resellers can now have a fully branded video presentation embedded onto their website which can also be downloaded by customers as a sales presentation.

Tom Maxwell, Nimans’ Head of Dealer Sales, says Fortune MOH is compatible with all phone systems and represents a very cost effective and intuitive solution – based on hardware or software-driven voucher announcements.

“Music and messaging on hold is proven to enhance the customer experience, dramatically reducing the amount of abandoned calls. Businesses now have the opportunity to polish-up their image with a professional and fully customisable messaging service that can be set-up within minutes at a very compelling price point. Fortune MOH represents a great way for resellers to ramp-up their sales and take advantage of on-going revenue from the ordering of new announcements.”

He added: “This is potentially a very lucrative area of business for dealers to capture in a quick, easy and hassle-free way. Projects can be completed from start to finish in as little as 40 minutes. There’s now more management and more control for dealers to make more money. We make the whole process as easy as possible, from start to finish – and the new video opportunities add a further compelling dimension.”

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David Dungay

Editor - Comms Business Magazine