Palmer stated, “I am delighted by the long period of substantial growth, which we have enjoyed and I am confident this will continue through 2012.”
Commenting on developments for the year to come, Palmer went on to note, “To ensure that we can continue to develop our business and offer the industry leading levels of service, which have become our hallmark, we have decided to centralise our customer facing operations at Stonehouse, Gloucestershire and make this the location for a new headquarters building for the Group.”
Elaborating on the decision to commit to the new building, Palmer revealed, “As a part of these very positive changes for Nine Group, some of the key operations from our Edenbridge office have been transferred to Stonehouse, so we will be winding down the Edenbridge operation during 2012. The other Group offices - Nine Service at Hemel Hempstead and Dataflow Communications at Wells in Somerset - are unaffected and will continue with business as usual.”
Palmer confirmed, “Nine Group remains committed to serving the needs of the channel for class leading telecommunications solutions and services. The centralisation of our customer operations team at Stonehouse will bring tangible service benefits to both resellers and dealers, as a result of the previous and planned investment in systems and expertise on site.”
“The year ahead could not be more exciting for Nine Group,” enthused Palmer. “I would like to record my appreciation for the effort, energy and enthusiasm of our staff and our channel partners and I look forward to enjoying another successful year together.”