New Media Software, vendors of the Adaptive range of CT solutions for business, has launched an innovative new dialler aimed at the SOHO market where cost is a key issue for users.
Managing Director Phill McGowan says that small organisations such as SOHO’s often find productivity enhancing solutions just too expensive or difficult to implement.
“Most CTI based applications require a TAPI compliant phone system as a platform from which to work and for many SOHO organisations this would be an overkill of technology but with our new analogue dialler these restrictions and cost concerns are removed.”
The unit connects directly to a PC and comes with a handset and software to enable the automatic dialling of numbers.
McGowan says that the introduction of diallers in to any organisation dramatically improves productivity.
“By automating the process of dialling calls, users spend less time managing their ‘call lists’ and more time talking to customers. With automation also comes reporting and with reporting comes management control. New Media Software is supplying the whole application on a rental model at £65.00 per user per month with excellent reseller margins.”