O-bit’s telecom knowledge and customer service is to thank for their phenomenal growth over the years and it is their focus on product investment and great customer relations that has brought about their newest product. O-bit concentrate on allowing resellers to deliver the very best to their customers and feel the time is right to offer them this trustworthy second level DR solution.
The new software aims to provide resellers with the advantage of never missing a call again. If resellers found themselves in a situation with both IP lines down; this new system would direct calls to an NGN number which will then transfer through and allow the reseller to direct the call where they wish. In this situation, a worst case scenario would mean the call would be directed to a mobile number and a voicemail may be received; no call would ever be completely missed.
O-bit’s level 2 DR solution is brand new on the market and currently the most flexible product in the industry, placing it high above any possible future competitors. Its flexibility is its selling point; the reseller can choose to transfer calls to any mobile or landline. The only comparative product on the market only allows the reseller to direct calls to a fixed line number.
O-bit has been trialling the product for approximately 2 years; testing it out effectively during periods in which the broadband has been down; for example, throughout snowy weather. This solution is offered at a competitive price to resellers providing yet another route to generating additional margins from their existing base.
O-bit is excited to be offering resellers something extra to rely on.
Dave Breith comments, “We believe this innovative solution will save customers both time and money; enabling them to utilise every possible business opportunity and to have comfort in knowing they have a backup solution”.