O2 has announced 152 job losses from call centre positions in Leeds, Glasgow, Bury and Preston Brook. The cuts come into effect in June and relate to the introduction of automation and process improvement.
Andy Kerr, CWU deputy general secretary, said: “O2 is taking a responsible approach to this restructuring exercise which is based on company improvements, strengths and investment in automation.
“We have secured an agreement with O2 which gives staff the option of training to be re-deployed within the company in their present location. There is also an enhanced voluntary redundancy package for staff who are happy to leave the business.
“Job losses are always difficult for staff so we welcome a non-compulsory approach which provides a genuine choice. Re-training and redeployment opportunities show that O2 values its staff and we are particularly pleased to secure this element of the restructuring package.”
A three month consultation period with the CWU and members of staff begins this week.