34 surveys were completed in Cisco’s P1, achieving a score of 4.69 for Pre Sales and 4.58 for Post Sales; scores were based upon the customer satisfaction results captured in the Cisco Partner Access Online tool.
ONI is extremely pleased to have achieved another year of positive responses highlighting their ongoing commitment to delivering the best possible service to their customers.
Achieving Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program.
Kevin Kivlochan, Director & Co-Founder of ONI comments, “Once again, this is a tremendous result and further demonstrates our commitment to customer service excellence. We take great pride in ensuring we are fully equipped to respond quickly and efficiently to customer service requests and hope to improve further still in 2012.”