Orange launches mobile device management

Orange UK has announced the launch of its Device Management service, that enables businesses to effectively manage their employees’ mobile devices inhouse, without having to bring them into the office or contact customer services.

Orange Device Management is a hosted solution that enables companies to remotely manage their device fleet, with IT managers able to send updates, troubleshoot, and even lock or wipe devices over the air. It requires no back end server and is simple to set up and get running. Employees get the freedom to work where they like, safe in the knowledge that any issues they have can be dealt with quickly and securely without them having to come back into the office.

Anthony Keyworth, director of business products at Orange Business Services UK, said: “With business mobile needs constantly evolving, it is becoming increasingly important for organisations to be able to manage their device fleet in a cost-effective and time efficient way. Orange Device Management helps increase the productivity of the mobile workforce, as well as providing businesses with greater security for their data.”

Orange claimed it Device Management service will enable businesses to make better and more efficient use of their assets. Applications no longer need to remain dormant or out of date, as IT managers can send the latest software versions directly to employees’ devices. Organisations are also able to reduce the amount of time spent on support, as device problems can be diagnosed and rectified over the air.

With security of information high on the list of priorities, and remote access to business systems becoming increasingly vital, Orange Device Management gives organisations peace of mind that their information is secure.

Security features include: the ability to remotely enforce password policies; lock Bluetooth and camera functionality; wipe data from a device with a personalised message explaining where the device should be returned should it be lost; alarm unauthorised applications by sending an email to an assigned IT manager and remove unauthorised software; and create logs of all activity performed on the device.

Orange Device Management can be purchased from Orange business sales managers. At £3.50 (excluding VAT) per user, per month plus data charges, the service includes dedicated support from the Orange Technical Support Team. Customers also have the option of bundling Orange Device Management with the updated Microsoft Mail from Orange tariff for £9 (excluding VAT) per user, per month which includes a 300MB UK data allowance.

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