Solihull Telecommunications consultants and Voicenet Solutions reseller Ortiga came to the aid of the Solihull Carers Centre when they needed a new telephone system. The Carers Centres problem was how to best stay in touch with the people they support and each other when they are spread across 3 different office locations and have 10 home based Care Support workers. Solihull Carers Centre contacted the voluntary sector support provider SUSTAiN for some help.
SUSTAiN contacted a number of Teleco resellers on behalf of the Carers Centre and outlined their requirements and their financial constraints. Tim Gain from Ortiga came up trumps. “I was so impressed by what Solihull Carers do”, said Tim, “that I was determined to find something that did everything they needed, was highly reliable and that they could afford.” Ortiga offered the Carers Centre a hosted VoIP service from Voicenet Solutions, which has proved to be both cost effective and able to enhance communications within the network of centres.
Maggie Leaver, CEO at Solihull Carers Centre is delighted with the results. “This will make such a massive difference to us and will help us provide an even better service to the thousands of people who care for others in Solihull. The new system will do 10 times what our current system does but will cost more to operate; so any help with fundraising would be greatly appreciated.”