News Stories | Comms Business | Page 1415

5i Innovation Centre – Open for Partners.

The 5i Innovation Centre in Reading is now open and partners are invited to make use of the showcase facilities. The centre plays host to the latest i

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Comstor to Drive Adoption of Cisco IPT Solutions

Westcon Group has announced that it has signed an exclusive distribution agreement with Cistera Networks, a leading provider of advanced IP phone plat

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New Research Denies Outbound Calling ‘Meltdown’

Reports of the death of the outbound calling industry are greatly exaggerated according to new research findings.

Results taken from a survey of…

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Redstone Restructure following acquisition of Xpert Group Limited

Following Redstone plc’s acquisition of Xpert Group Limited, Redstone has been restructured into four autonomous operating units, supported by a…

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New Media Software Launches Reseller Conferencing Facility

New Media Software has announced a strategic partnership with WebEx Inc. to provide online meeting and demonstration facilities. The new WebEx service

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TeleWare provides ASP Services for BT Featurenet

TeleWare, the provider of intelligent business communication solutions to large and medium Enterprise and Service Providers, has announced the success

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Concerto Software New IP Functionality

Concerto Software a provider of contact centre solutions, has announced it is extending Voice over Internet Protocol (VoIP) functionality in several…

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…Trust still an issue when outsourcing…

While cost remains a primary driver for outsourcing network services, few IT managers are able to measure their savings, according to new research…

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Oak Telecom Expand Customer Service Team

Oak Telecom has announced the recruitment of Anne Tinsley as Customer Services Manager and the appointment is anticipated to further develop the servi

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Cable & Wireless Extends Agreement with Skype to Reduce Phone Costs

Cable & Wireless has extended its call termination agreement with Skype Technologies S.A., the pioneering global internet communications company, to s

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Commsoft Augments Sales Team

‘Sarah Calver formerly of Inter-Tel, has joined Commsoft as Regional Sales Manager, North. Sarah has extensive channel experience, knowledge of switch

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Polycom Embedded Support For Microsoft Office Communicator 2005

Polycom, the provider of unified collaborative communications solutions, has announced shipment of phase two integration with Microsoft’s latest gener

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Samsung Revamps CMS For Call Centres

Samsung Business Communications’ new and enhanced CMS application provides real-time and historic call analysis and includes a number of additional fu

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Nimans seek to maintain grip on headset market

Nimans is set to consolidate its position as UK market leader in Bluetooth headsets with the launch of Plantronics’ latest wireless innovation, the Vo

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Azzurri says UK businesses waste £240m a year on telecoms spend

Employee misuse of the telephone, being signed to inappropriate tariffs and continuing to pay for unused lines and equipment are the key reasons why U

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British Business slow to embrace new Call Centre technology

British business is yet to embrace the call centre as an integral part of the organisation and is slow to adopt new generation call centre technologie

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Two-speed Europe for VoIP

A two-speed Europe for retail VoIP services is emerging, with France, Italy and Sweden leading the way and the UK at the back of the pack, according t

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IP Drives ATC Growth

AT Communications Group Plc has published its maiden interim results for the six months ended 30 June 2005. - Group turnover up 11% to £6.18 millio

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NHS Contracts for Matrix

Matrix Communications has announced it has been awarded two large-scale contracts to provide new Mitel IP Telephony (IPT) solutions with service and s

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Executel Gains Avaya Silver Accreditation

North East communications specialist, Executel, has been awarded Silver Status by leading global communications provider, Avaya. The accreditation

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